Legal Services: Process Automation and Management with BPM and RPA

It’s been a long time since the Legal Service Industry has become one of the most prominent sectors of the market and a fundamental pillar for every action in our lives - business-related or not.

That reality may still be true, but the sector’s undeniable struggle to adapt to the constant changes in compliance, regulation and workloads could be an indicator of what the future reserves for legal professionals and companies.

Process Automation and Management with BPM and RPA in the Legal Services sector

According to a recent Deloitte report

“By 2025, the quickening pace of technological developments, shifts in workforce demographics, and the need to offer clients more value for money will force a profound transformation of the legal sector”

Complicated legal advice and process; insufficient IT resources - that often leads to the adoption of a highly-costly legacy system; non-existent reporting structure, due to a lack of appropriate performance metrics, and tasks and processes that are still manual and paper-based, are just some of the issues that legal services industry may face during this transition.

Luckily, all of these challenges can be solved by a Business Process Management and Automation system.

Business process automation in Legal Services

A BPM system is responsible to gather all the repetitive and manual operations, that would take hours of manpower on a daily basis, and transform it into automated workflows.

It relies on RPA (robotic process automation) and data management to streamline all the tasks and operations, helping to avoid the risk of human errors.

The old paper forms are replaced by customizable digital forms that allow better data management. The data collected can be easily accessed later for reports and insights.

Legal Process robotic automation in numbers

According to Gartner, by 2023 33% of the corporate legal departments will have a dedicated legal technology expert and 75% of all Internal legal requests will be handled by law-bots.

Here are some other numbers about legal bots and RPA in the legal services sector

Investment in legal technology

£1.5 million

£61 million.

Number of law firms using AI (top 100)

2018 - 10%


2020 - 40%

RPA provides between 20%-40% of cost reduction (work-related)

reducing human error and increasing compliance

Legal services Business process management and RPA

63% of in-house legal work is repeatable and fact-based, meaning it has no need to involve any kind of human judgment or interpretations. Automating these processes via RPA gives more time for legal professionals to use their time and mind in service of more intense thinking and strategic work.

Process automation helps legal service companies reclaim up to 40% of their time for higher-value work.

These are some use cases for simple process automation in the legal industry


In order to build a strong case, some lawyers need to consult tons of data manually or relying on expensive e-discovery programs. Even with software assistance, this is an intensive and time-consuming process.

A BPM platform can simplify the process thanks to its flexible data management and easy to operate interface.

Client risk assessment.

Client profiling is another example of what used to be an exhaustive process but can become available in a matter of hours.

Automation empowers BPM systems with the ability to fill in risk assessment forms (e.g. anti-money laundering and counter-Terrorist Financing) and to continue running reports on this newly created database, till verify its completeness.

All of that with administrative costs 10-15% lower than those of manual performance. is the Best BPM Platform for Your Legal Services

Although there is a lot of Business Process management providers in the market, is the only one that offers a complete solution, designed to be reliable, flexible, and affordable at the same time. combines a high-complexity scenario for automation, identity management and low-code into a cloud-based and developer-friendly platform.

Devolute features for Legal Processes Automation

data collection with digital forms

Easily collect and reduction of data loss, while integrating sensitive data into your system to ensure all records are kept up-to-date

low code business apps

Our low-code intuitive design helps you automate workflows quickly while reducing the dependence on IT teams.

legal process automation via workflows

Our workflow engine is a powerful and easy to use tool that can streamline and automate any legal processes on top of an existing system, including legal documents, spreadsheets, PDFs, scanned documents, websites, and applications like e-discovery tools, contract management systems.


Comprehensive dashboards for greater visibility, Reports and analytics for valuable insights on process performance


One of the main features that differentiate from other bpm providers is that you won't get stuck with the vendor locked-in situation

Your platform comes with the freedom to integrate any of your preferred tools and connect with the largest ecosystem of machine learning and Artificial Intelligence platforms, including Google, Microsoft, IBM, ABBYY OCR and many others.

Legal workflows and use cases

Here are some Legal Services workflows examples that you could start right now with, using our Zapier integrations




Want to start your first Legal Service Process Automation? Book your demo and try now!